Sales Operations Analyst Needed at Canonical Nigeria

Canonical is a pioneering technology company leading the global shift towards open source. As the publisher of Ubuntu, one of the most influential open source projects and the foundation for AI, IoT, and the cloud, we are revolutionizing industries worldwide.

We are a globally focused company that sets exceptionally high standards for our team. We demand excellence from our employees, as we believe that being the best is essential for our success. Canonical has embraced a remote-first culture since its founding in 2004.

Working at Canonical is an opportunity to step into the future and challenge yourself to think critically, work efficiently, acquire new skills, and elevate your career. Join us and experience the cutting-edge world of 21st-century digital business.

We are recruiting to fill the position below:

Job Title: Sales Operations Analyst

Location: Lagos

Description

• We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals.
• The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly.
• The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
• The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions.
• The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical’s continued success. This role will be based remotely in the EMEA region.

Responsibilities
The role entails:

• Support all aspects of the day-to-day operations of the sales function globally
• Review opportunities for accuracy and provision orders on successful closure of a deal
• Support the Sales Operations Manager to improve sales data quality and processes
• Report on data quality metrics to executive level stakeholders
• Implement surveys and define metrics for executive level stakeholders
• Support the sales team globally on CRM and other sales operations systems
• Deliver sales metrics, dashboards and other ad-hoc analytical tasks
• Lead automation and streamline the Lead to Order process

Requirements
What we are looking for in you:

• An exceptional academic track record from high school and university
• Experience in a sales operations/sales order processing role
• Experience in a technology subscription-based business
• Experience driving data quality improvement
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
• Experience with Salesforce or similar CRM
• Ability to travel internationally twice a year, for company events up to two weeks long.

What Canonical Offers

• We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
• In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events.

Application Closing Date
Not Specified.