Loan Collections Officer Needed at Careers Verified
Careers Verified is more than just a recruitment firm. We’re a strategic partner dedicated to creating opportunities for our clients, candidates, colleagues, and the community. Our diversified network of services empowers organizations to find top talent, access expert advice, and receive innovative support tailored to their unique growth objectives.
We collaborate with businesses of all sizes and industries, including Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel, and Aviation. Our goal is to optimize business performance and drive exceptional results.
What distinguishes us is our comprehensive capabilities, creative problem-solving approach, and proven track record in our practice areas. Combined with our deep understanding of the industries we serve, we deliver unmatched value to our clients.
We are recruiting to fill the position below:
Job Title: Loan Collections Officer
Location: Ikeja, Lagos
Employment Type: Full Time
Industry: Fintech
Responsibilities
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payment.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
Minimum Requirements & Key Skills
- HND / OND qualification
- A minimum of 1 year job experience
- Strong persuasion and negotiation skills;
- Energetic with a passion for customer service;
- Must be Computer literate.
- Have the ability to influence and collaborate with a team;
- Excellent written and oral communication skills, with the confidence to interact at all levels of the organization.
Competencies & Skills:
- Customer Orientation;
- Problem-Solving Skills;
- Persuasion and Influencing Skills;
- Team player.
- Good communication skills.
Salary
N55,000 monthly + commission or performance pay range from 0-40,000.
Benefits:
- Working within the office environment
- Monday-Saturday + double pay for the weekend
- Public holiday * 3 of basic salary been prorated
- Weekly bonus
- Seniority allowance
- Transportation subsidy.
Application Closing Date
30th September, 2024.
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