Account / Sales Officer Needed at Coollink.ng
Coollink.ng is not your average internet service provider (ISP). We’re a one-stop shop for all your connectivity needs in Nigeria, offering a unique blend of reliability, customization, and exceptional service.
Here’s what sets us apart:
- Own Our Network: We are not a reseller, but rather the proud owner of our own robust network. This translates to greater control, reliability, and faster speeds for you.
- Diverse Network Solutions: We go beyond basic internet packages, offering a diverse range of options to ensure your needs are met perfectly.
- Customization at Your Fingertips: Get the connectivity solutions you need, not a one-size-fits-all approach. We tailor our services to fit your specific requirements.
- Going the Extra Mile: Customer satisfaction is our priority. You can expect exceptional support and a team dedicated to exceeding your expectations.
Connect with Confidence. Choose Coollink.ng today!
We are recruiting to fill the position below:
Job Title: Account / Sales Officer
Location: Lagos
Employment Type: Full-time
Job Summary
- We are seeking a dynamic and results-driven Account / Sales Officer to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and maintaining strong relationships with both new and existing customers.
- This role requires a combination of sales acumen and accounting skills to ensure that financial transactions align with sales activities.
Key Responsibilities
Sales & Business Development:
- Identify and pursue new sales opportunities to meet revenue targets.
- Build and maintain relationships with clients, ensuring high customer satisfaction.
- Prepare and present sales proposals, negotiate terms, and close deals.
- Collaborate with the marketing team to support lead generation efforts.
Account Management:
- Manage customer accounts, ensuring timely invoicing, payment processing, and reconciliation.
- Track and monitor sales performance, updating records in the CRM system.
- Assist in resolving customer queries related to sales and account management.
Financial Reporting:
- Prepare monthly sales reports and provide insights into sales performance and revenue growth.
- Ensure that all sales activities are accurately reflected in financial reports.
- Assist in managing budgets for sales initiatives and campaigns.
Client Relationship Management:
- Develop long-term relationships with clients to foster loyalty and repeat business.
- Provide after-sales support and handle client feedback or complaints professionally.
- Implement customer retention strategies to maintain a high level of client satisfaction.
Sales Administration:
- Coordinate with the finance and operations teams to ensure smooth processing of sales orders and deliveries.
- Maintain up-to-date records of all transactions, including contracts, invoices, and payments.
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Accounting, or a related field.
- Must have 2-4 years of experience in sales, account management, or a related role.
- Strong knowledge of sales techniques and financial/accounting principles.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent communication and negotiation skills.
Preferred Qualifications:
- Experience in the IT or telecommunications industry.
- Strong analytical and problem-solving skills.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and innovative work environment.
- The chance to be part of a forward-thinking technology company.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Resume and a Cover Letter detailing their experience and motivation for the role to: career@coollink.ng using “Account/Sales Officer Application – [Your Name]” as the subject of the email.
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